Outsource Operation

Outsource Operation

- ISO (9001-2015) Certified.

- Market Support: 

  1. Processes designed to ensure high quality services.
  2. On-site direct support.
  3. Cover all Sudan regions while concentrating on big cities.
  4. Market segmentation to ease and accelerate our response.
  5. SLA-based support.

- After Sales Support:

• Software Support:

  1. Configuration and installation.
  2. In-house Customization
  3. Quality Control.
  4. Preventive, corrective maintenance service.

• Hardware Support:

  1.  Highly and well trained professional Engineers and technicians.
  2.  Periodic preventive maintenance.

• Upgrading:

Work closely to response to required updates.